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FAQ's

 
Q. What metals do you offer your wedding bands in?
A. We offer all our wedding bands in your choice of 14K & 18K white, yellow and rose gold, platinum and palladium. All two tone rings are produced in your choice of 14K or 18K white, yellow and rose gold, if you would like a combination of 18K gold and platinum it would be available upon special order. Please contact our customer service department at 1-877-45-BANDS (22637) to answer any further questions you might have in regard to special orders.

Q. Where are your wedding bands manufactured?
A. All of our products are proudly manufactured in the U.S.A.

Q. Are the metals The Wedding Band Company uses in their rings from “green” suppliers?
A. All precious metals at The Wedding Band Company are 100% recycled. We only buy rings and metals from earth friendly manufactures and refineries that use recycled precious metals.

Q. Are your diamonds conflict free?
A. All of our diamonds are conflict free and come from sources that are full participants of Kimberley Process.

Q. Do you have a store I can visit?
A. Unfortunately at this time we do not have any retail locations you can visit. This does however allow us to keep our operating expense low which translates into savings that we pass on to our customers.

Q. Do you insure the jewelry you sell?
A. No, we will supply you with an appraisal that can be submitted to your current homeowners or renters policy so that you may add your ring(s) to that policy. If you do not have either of those policies you can obtain insurance through other sources that insure jewelry such as Jewelers Mutual or Gem Shield

Q. What if my ring does not fit?
A. If your ring does not fit please just contact us at ran@theweddingbandco.com or our customer service department at 1-877-45-BANDS (22637) and we will take you through the return authorization process to exchange your ring. Just remember we stand behind everything we sell with our 30 day money back guarantee.
 
 
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